everything that goes into making a product out of an idea is what "productizing services" should mean.
observation :: some people on this list seem to have lot of spare time.
----- Original Message ----- From: "Mike" <mjsnow@direcway.com> To: <gislist@lists.thinkburst.com> Sent: Wednesday, December 17, 2003 10:10 PM Subject: RE: [gislist] Indian GIS usage
> > Interesting article, but what does "productizing services" mean? > > Mike > > -----Original Message----- > From: gislist-bounces@lists.geocomm.com > [mailto:gislist-bounces@lists.geocomm.com] On Behalf Of Anthony Quartararo > Sent: Wednesday, December 17, 2003 8:31 AM > To: gislist@lists.thinkburst.com > Subject: RE: [gislist] Indian GIS usage > > > I'd question the assertion that India has the largest number of GIS educated > people in the world, could be. My experience with GIS companies and > individual professionals from India [either in India or in North America], > and this is confirm by several prominent GIS executives from India, is that > Indian GIS companies really excel at "productizing services". The GIS > industry was one of the first IT domains that moved labor-intensive > production to India, and that model has garnered significant momentum across > the entire business spectrum. Recent headlines continue to confirm this > trend. > > I asked several Indian GIS Executives several years ago, why, if India had > such potential, such domestic expertise, combined with such a compelling > cost structure, why had none of these companies made a product to compete > with the major GIS ISVs. This still puzzles me, especially now that the > current marketing efforts focus on SEI-CMM certification [ISO 9000 > certification being a 1990's fad]. The answers I received, unanimously, > were that Indians were much better at "productizing services" rather than > creating new products and marketing those new products. Before anyone takes > offense at the above comments, remember, these were Indian GIS Executives > telling me this. > > In contract, in China, there are no less than 15 different fully-functional > and highly effective GIS applications that are designed, built and deployed > domestically, and with incredible success. The cost structure in China is > highly competitive to India, and there is a compelling argument for Chinese > clients to use home-grown GIS applications. This continues to prove a major > obstacle for the major ISVs to penetrate that market. As a consequence, the > adoption rate and up-take of GIS technology [the full spectrum] is outpacing > any other market in the world. It is truly amazing. This would not be the > case if the only options were ArcView, ArcInfo, GeoMedia, MapInfo, etc: the > cost of deployment and support is simply prohibitive for the Chinese user > community. This is not to say that ESRI, Intergraph, MapInfo, Autodesk have > not had reasonable success, but it is in the single digit percentile as a > whole. > > Because India [as a whole] continues to rely on a) back-office services and > b) licensing COTS applications from ESRI, Intergraph, MapInfo & Autodesk > from very parochial and anti-competitive local distributors, the up-take and > adoption of GIS technology across the full user community spectrum is still > very low. 80-90% of the application of GIS technology is in the field of > natural resources/environmental management, and while key for India, is > nominal when compared to the entire potential market. > > The cost of data and access to data is certainly a continuing problem for > the Indian community. Two years ago, in conjunction with the MapIndia 2002 > conference, the NSDI addressed this issue. While they continue to talk, my > friends in India tell me that not much has changed. Inertia is difficult to > overcome, wherever it exists. As an example, one attendee pointed out that > he could acquire IKONOS 1m panchromatic imagery of Delhi if he acquired it > outside of India, but if they wanted to buy it inside India, they would have > to go through the sole provider (NRSA) and it was their discretion on > whether to sell the imagery or not, and what I have been told, that process > is quite laborious and intrusive. Similarly, at least at that point [it may > have been changed by statute by now] it was illegal to a) publish internet > maps with a scale greater than 1:1M, and it was also illegal to digitize the > Survey of India 25K scale map series (or any other series), but, this is > such common practice that the legality of it almost never surfaces. > > I, as well as many others in India, have made the same arguments that > Dimitri points out below: that being
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