These comments bring up some points that are relevant to the thread:
1) The Indian IT community is very much the same as Wal-Mart vs. Target vs. ?, that is, they realize that consumers will jump to another store to save $.25 on a similar item. As long as there is a surplus of talent, that talent is a commodity, and as with all commodities, it becomes increasingly difficult to discriminate differences in value ( = quality+price+schedule per unit), and so all things being equal, if Consultant A offers a 1.5X discount and Consultant B offers 1.55X discount, the decision is almost always a financial one.
2) The fact that Wipro, TCS, Infotech, RMSI, L&T, and other notable IT(GIS) companies in India have gradually increased their prices demonstrates that they are a) experiencing increasing internal costs, b) realizing the point made below that they need not offer steep discounts for every client, c) making an effort to step out of the traditional role of subcontractor to one of prime contractor, d) their respective GIS units are being required to contribute more % return to the corporate mothership*, e) all of the above or f) none of the above if there is some mystery left undiscovered.
* Indian GIS companies frequently are one small component of larger conglomerates, the "everything the everyone" model, and while they contribute .000X% to the total corporate bottom line, they mindset is something like, "we cannot afford not to participate in the GIS industry..."
3) India is not China. Similar sizes in population do not equate to similar potentiality of markets. It is only very, very recently that the Indian middle-class (economically speaking) has started to realize its leverage. China's has had a ten year head start. This inertia is hard to overcome. China's bureaucracy is huge, but, it is increasingly streamlining itself with market forces. India's bureaucracy is also huge, but streamlining is not a word that jumps to mind at the moment.
Oh, and as far as Japan goes, aside from DoCoMo [a largely Japanese phenom] and that very cool Sony dancing robot, Japan is still meandering through the last phases of a 10+ year recession? What have you done for me lately ?
4) Dell just moved it's corporate support back to the US from India, too many complaints. They did it quietly, because their consumer support is still generated from India. Dell is assuming the risk the consumers won't mind waiting 40+ minutes for a support call to be answered, and then an untold number of minutes trying to sort out the problem. My own experience with the corporate support from India leaves me with little doubt why Dell brought that back to the US. The point is, that while there is a lot of buzz lately about a lot of work exiting the US for India (IBM sending 7500 jobs to India in 2004), this will pose a precarious situation for India should a) the US economy catch the economic equivalent of SARS or b) the US companies that are currently outsourcing to India show their fickleness and move on to China, Indonesia, Philippines, Vietnam, Argentina, Bangladesh, or whichever country can offer comparable labor resources at a lower cost. This will happen, it is only a matter of time. The time allotted to these type of turnovers is actually decreasing at an accelerating rate. The same trend applies to the GIS industry.
Anthony
-----Original Message----- From: gislist-bounces@lists.geocomm.com [mailto:gislist-bounces@lists.geocomm.com] On Behalf Of Research@NucleusGIS.com Sent: Tuesday, December 23, 2003 2:20 AM To: Mike: gislist@lists.thinkburst.com Subject: Re: [gislist] Indian GIS usage
why five times less: there are a few things we can do for free for you, it all depends on what you want to get done and who is doing it.
you can benchmark rates of Infosys or Wipro or TCS to understand if they charge five times less. They charge no less than 15% of their America born & America bred competitors.
----- Original Message ----- From: "Mike" <mjsnow@direcway.com>
> They would still > get the contracts and make much more money. I don't understand the mind set. > > Finally, I recall that people use to say that the Japanese weren't > very good > at "producizizizizing" anything but cheap seconds and unimportant products. > I don't think anyone can say that with a straight face any longer. I > for one, would never underestimate India's potentials or the size of > its markets.
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