Ok sure, I'll just phone up all my clients, and ask them to scrap their hundreds of thousands of dollars in infrastructure centered around ESRI technology, not to mention business processes, people and an untold number of partners, so I can have one less headache each day. Errrrrrr, survey says......try again. That's the job of sales people, and clearly ESRI has won that battle for a long time. My [ and many other "users"] job is simply to delivery and use what clients want. Yes, yes, yes, there is FME and others, blah blah blah, so then I have to add more support and more admin to my overhead to keep pace with yet more software. Notwithstanding the purported and/or real benefits of alternative GIS applications [ BTW: GRASS is NOT one...], which we have several alternatives in-house, these benefits have no relevance to the legitimate concerns and gripes about product from an industry leader. Your proposition would also suppose that we buy the fantasy that those cheaper alternatives are "headache-free", which, last time I checked, NO software, anywhere in the world, at ANY price is headache-free. Do you not complain when your beloved software causes heartburn? If you do, why, you paid so little, put up with a little discomfort and get over it right? You see the fallacy in that argument I am sure. There are at least 3 major OS options [Windows, Linux, Unix] to choose from, and as far as I can tell, they are not in collusion with each other, so not clear what your point was/is, because # of options wasn't really something I was griping about. Microsoft is notorious for using is install-base as advanced beta-testers, and ESRI has increasingly done this in the past few releases.
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From: J Bee [mailto:mapcmon@yahoo.com] Sent: Tuesday, June 01, 2004 11:44 AM To: Anthony Quartararo: gislist@lists.geocomm.com Subject: Re: [gislist] ArcGIS 9 - recommend postponing installation
"You would also think ESRI could come up with a method that would truly "upgrade" previous installations without having to completely uninstall the older version first [in the interest of saving a significant amount of time...]." On the flip side, you would also like to think thaqt users such as yourself would realize that there are far better alternatives, with more advanced technologies, easier to use, and much, much cheaper in cost. I am still bewildered as to why folks invest in ESRI, other than an excuse like "that's what everyone else seems to use" Well, before the next person jusmps off a cliff, consider Maptitude ($495 which includes a geocoder) or TransCad (base TransCAD is $2,995 and far exceed the power of Arc whateverer...). Heck, even at the risk of waking the dead, there's Manifold at something like $300 (which does not include a geocoder). Not to mention several other GIS packages. Comparing ESRI to Microsoft is a misnomer. Very few options for PC operating systems. Quite a few options for GIS software. I dunno, maybe folks just enjoy standing over a toilet, watching their money go down the drain... Bob
Anthony Quartararo <ajq3@spatialnetworks.com> wrote:
Dear Listers,
Have had ArcGIS 9 (ArcInfo) installed for less than a week. After a rather circuitous path to getting it actually installed, and a quick call the ESRI tech support, I would have to say at this point that I would strongly recommend postponing installation or upgrading until ESRI cleans things up and re-issues the CDs. They have pulled a "Microsoft" on this one: the tech at ESRI confirmed a known issue with installation on a single license dongle [the license administrate does not record the machine name and so a secondary step of actually typing it in is required]. But, after having tried to work with a dataset that worked just fine under 8.x, it has crashed multiple times so far with 9.x with a fairly major application error. I really am tired of paying a king's ransom for the privilege of advanced beta-testing. I will be uninstalling 9.x, and reinstalling 8.x to keep working. You would also think ESRI could come up with a method that would truly "upgrade" previous installations without having to completely uninstall the older version first [in the interest of saving a significant amount of time...].
...not a happy camper..
Anthony
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