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Subject: [gislist] runtime error in ArcGIS 9
Date:  03/16/2005 07:50:01 AM
From:  George




Hello all you good people:

I have ArcGIS 9 running on a laptop, the OS is Windows XP Home edition, memory on board is 528meg, mother board is using an Intel Pentium 4 running at 3.0g/hz. I have also installed the ArcGIS Service Pack 2.

I recently uninstalled a popup blocker program. Since then I cannot run ArcCatalog, ArcMap, nor The Advanced ArcMap Settings applications.

This is what happens. When I try to run the Advanced ArcMap settings program, it doesn't even start... I get an error message telling em that "an exceptional runtime error was encountered". When I run ArcCatalog it opens up normally, and the Catalog tree is there, and everything seems to be ok... but the second I try to preview the spatial data of any type of file (coverage, shapefile, .dwg file, etc.) I get the same error message "encountered a runtime error", and the program crashes. The same thing happens in ArcMap... it will open a .mxd file normally, but the second I try to do anything in the data display frame the program crashes with the "runtime error" message again.

Does anyone know what is happening here? I tried to fix this - I completely uninstalled ArcGIS 9, even removing remaining directories on the c:/ drive, as well as removing any references in the Registry file to ArcGIS or ESRI (using regedit), and then re-installing the application. It didn't help. I even tried to "repair" the application using the install media. That didn't help, either.

Another problem that i have on my laptop (and this may very well be related to my present ArcGIS problem) is that some application settings (e.g. the Office short cut bar) do not stay on the desktop for the next session... I have to re-invoke the app every time... is there some environment for my user account that is causing some settings not to be saved? I am lost.

I would really appreciate it if someone in the group who may have encountered the same problem could let me know how to fix this... My work is presently at a standstill because of this problem.

Thanks in advance....


"Where ever you go, there you are."

GIS Consultant. UK , North America, the Middle East, and the EU.

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