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| GeoCommunity Mailing List |
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| Subject: | Re: [gislist] what do we pay maintenance for ? (was :
ESRIsupport????) |
| Date: |
03/22/2005 12:20:02 PM |
| From: |
Michael Gould |
|
|
Sounds like a battle between those who already receive too much daily =
e-mail, and those who don't :-)
MG
At 18:45 22/03/2005, Analisa Gunnell wrote:
>I wholeheartedly agree. I'm here to learn, and all questions can/may
>facilitate that.
>
>Thanks to all of you who participate in this group, whether by asking or
>by answering you make our community stronger.
>
>Cheers!
>
>Analisa Noel Gunnell
>Chief Cartographer/GIS Analyst
>Ecotrust
>721 NW Ninth Avenue, Suite 200
>Portland, Oregon
>97209
>503.467.0750
>analisa@ecotrust.org
> www.ecotrust.org
> www.inforain.org
> www.tidepool.org
>
> CONSERVATION ECONOMY
>ECOLOGY-ECONOMY-EQUITY
>
>Every animal knows more than you do.
>- Nez Perce
>
>
>-----Original Message-----
>From: gislist-bounces@lists.geocomm.com
>[mailto:gislist-bounces@lists.geocomm.com] On Behalf Of Matt Lamborn
>Sent: Tuesday, March 22, 2005 9:01 AM
>To: Margaret Gooding
>Cc: gislist@lists.thinkburst.com
>Subject: Re: [gislist] what do we pay maintenance for ? (was :
>ESRIsupport????)
>
>Margaret -
>
>I couldn't agree more. A *public* list is a *public* forum and thus ripe
>
>for a range of posts, from deep philosophical GIS questions to technical
>
>inquiries like 'how do I get my map to plot at one inch equals 200
>feet?'
>
>I enjoy many of the discussions that come from this list - but often get
>
>'bored' with seeing the same pervasive half-dozen or so posters on the
>list. As a quiet observer I have noticed - and submit - that some of
>the posts, responses, and threads on this list are driven more by ego
>and by outsmarting the other than constructive GIS discussion. That
>said, I welcome any and all GIS questions and comments, including
>technical questions regarding *any* GIS platform. I have been using GIS
>for many years now, but I will never tire of the technical questions
>because there will always be room for me to grow and learn.
>
>Yet another 2 cents,
>
>Matt
>
>
>Margaret Gooding wrote:
>
> >I disagree. I think this is a proper forum for both discussions
>(sometimes
> >ad nauseam) and help with specific software issues or how-to lessons. I
>am
> >a long time ESRI user, and agree that their help files are not terribly
>
> >helpful when it comes to some things. Part of the problem is, they
>often
> >have the programmers writing the help instead of professional writers
>(I
> >used to write help files for a living and tried to make mine very user
> >friendly including tutorials and tips). I feel this is a forum where
> >anything GIS related should or can be discussed.
> >
> >Margaret Gooding
> >
> >At 12:24 AM 3/21/2005, Gary Hubbs wrote:
> >
> >
> >
> >>--- Bill Thoen <bthoen@gisnet.com> wrote:
> >>...
> >>
> >>
> >>>using GISlist to get tech
> >>>support with ArcView or ArcIMS or whatever is just plain poor
>netiquette
> >>>now that there are so many alternatives.
> >>>
> >>>- Bill Thoen
> >>>
> >>>
> >>I couldn't agree more !!!! (and hope that people post more
>appropriately)
> >>
> >>Now, to try and refocus the discussion to something Sonny mentioned
>but no one
> >>has really picked up on :
> >>
> >>WHY DO SO MANY OF US TURN TO FORUMS TO GET HELP ?
> >>
> >>Do GIS vendors adequately support their products ? (Ever read the SW
>license
> >>fineprint that always says the vendor guarantees nothing ?) Let's
>hear some
> >>feedback from users on whether they think the ever-increasing cost of
> >>"software
> >>maintenance" (often 15 - 20 % of purchase price per year) is worth it
>!
> >>{Perhaps some people will need to post anonymously ?)
> >>
> >>Are the products so difficult to use or documentation so poor that
>solutions
> >>cannot be found by searching the "on-line help" ?
> >>
> >>Why do vendors respond slowly to fixing bugs instead of saying "it may
>be
> >>fixed
> >>in the next release (if enough people complain)."
> >>
> >>
> >>Why (or is the procuct so buggy
> >>Is the pressure of What is the ever-increasing cost of maintenance
> >>
> >>
> >>_______________________________________________
> >>gislist mailing list
> >>gislist@lists.geocomm.com
> >>http://lists.geocomm.com/mailman/listinfo/gislist
> >>
> >>___________
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