COSI Policies and Procedures
Reservation Policy
All tickets are non-refundable/non-returnable.
Please note that selected COSI program reservations are subject to a nominal processing fee. Proceeds from this fee help to support COSI, a not-for-profit organization. For selected programs, transaction fees may be waived for COSI Members as a benefit of membership.
For all subscription/membership renewals and tickets purchased on or after July 1, 2019, and for events taking place in the City of Columbus, a 5% ticket fee will be applied. The Columbus Arts and Culture Fee will be applied to for- and nonprofit arts, sports and entertainment tickets and admissions in the City of Columbus. The Columbus Arts and Culture Fee helps make the arts available to all by funding free festivals and events, exemplary artists, arts organizations and programs that educate and engage audiences throughout Greater Columbus. On a COSI Membership, the fee is $2.25.
Privacy Policy
This Privacy Policy applies to personal information collected online by the Columbus, Ohio’s Center of Science and Industry, its affiliates and subsidiaries (collectively referred to as “COSI”) in connection with its U.S.-based websites, microsites, mobile sites or mobile apps that expressly adopt, display or link to this Privacy Policy (collectively referred to as our “Sites”). It also applies to personal information COSI collects in connection with the COSI pages on social media sites, such as Facebook®, Twitter®, Google Plus® or others (collectively referred to as our “Social Media Pages”). Our Sites are not directed at children under the age of 13, and no one under the age of 13 should provide personal information on our Sites.
COSI Web Use Policy
COSI is committed to protecting the online privacy of visitors to our website. This Policy applies only to the websites and online services provided by COSI. This Policy does not cover any interaction you may have with COSI by telephone, postal mail, or other offline communications. The purpose of this Policy is to inform you about the types of information we gather about you when you visit our websites, how we may use that information, and how we disclose it to third parties.
How can I contact COSI?
If you have questions or concerns with respect to our policies please contact us at http://cosi.org/contact-us.