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SpatialNews Press Release
New World Systems Provides Wireless E911 Support
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TROY, Mich., April 2, 2001--New World Systems, a leading provider of enterprise-wide
software solutions for the public sector, released "Implementing Wireless E911 - Ensuring that Your Agency is Equipped to
Execute the FCC Requirements for Wireless E911," a white paper that provides public safety agencies with key information.
New World offers public safety professionals the opportunity to learn about the Federal Communications Commission's
(FCC) Wireless Enhanced 911 (E911) and the requirements that wireless carriers, public safety software vendors and
public safety agencies must follow in Phase I and Phase II. New World reveals the technology available for dispatch centers
and public safety answer points (PSAPs) to help serve each agency's community.
With today's technology, if a cellular caller is unable to relay his or her specific location, the situation could become fatal.
Wireless E911 is the FCC's solution to improve emergency assistance for wireless callers; PSAPs, dispatch centers and
wireless carriers must be able to access a cellular 911 caller's ten-digit call back number and location, which is not currently
available to a dispatcher. Wireless E911 ensures that 911 dispatch centers and PSAPs can locate wireless telephone callers
rapidly in emergency situations.
"New World understands the important role that public safety software vendors must play in helping PSAPs meet the
Wireless E911 requirements. In addition to our software solutions, we are committed to providing public safety officials with
valuable information about this emerging technology and how it can help decrease response times and possibly help save
lives of wireless callers," said Mark Morton, vice-president of marketing.
To be compliant with Phase I of Wireless E911, wireless carriers must be able to locate the exact cell tower the call is
routed through, the direction of the signal from the tower as well as provide dispatchers with a ten-digit call back number.
Public safety agencies' Computer Aided Dispatch (CAD) software needs to support the information provided by the
wireless carriers. For example, New World's PSAP Interface Data Stream software provides a map layer that shows the
area of the caller's location and a street address map layer, which provides a more accurate location. The CAD system must
also display the ten-digit call back number to provide 911 callers the same emergency service that is available for landline
callers.
Phase II requires that dispatchers can establish a wireless caller's location within a radius of 50 meters 67-percent of the
time, and 150 meters 95-percent of the time by October 1, 2001. Wireless service carriers will have to provide the
technology that accesses a 911 caller's XY (Latitude/Longitude) coordinates, and the public safety agencies' software
vendor must have ALI (Automatic Location Identifier) technology in order to translate the caller's location into a meaningful
address on a map.
New World's white paper provides valuable information about Wireless E911, and the new technology that is available to
public safety agencies. The purpose is to inform public safety agencies of important steps required to implement Wireless
E911 and what technology to look for in wireless carriers and public safety vendors.
To receive a free copy of "Implementing Wireless E911 - Ensuring that Your Agency is Equipped to Execute the FCC
Requirements for Wireless E911," go to New World's web site, www.newworldsys.com, or call the marketing department
at 248.269.1000.
New World Systems is a public sector software company in Troy, Michigan that has provided software solutions for
public safety and public administration organizations since 1981. The Company designs, develops, markets, supports and
implements the fully integrated Aegis(R) Public Safety Suite for Law Enforcement, Fire and EMS and the Logos(R) Public
Administration Suite for local governments. New World has more than 500 customers, comprised of more than 1200 public
sector agencies across the United States.
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