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Intergraph's Response and Recovery Efforts in New York City
September 21, 2001 -- "We have all been deeply affected by last week's terrorist attacks. As a
company we are supporting response and recovery efforts in New York City,
Washington, D.C., and elsewhere. Many of you have inquired about
Intergraph's involvement in these efforts and are reporting on the
tremendous support provided by the GIS community. This update provides the needed information to understand our
company-wide support for our valued customers who are dealing with this
tragic event. " - Intergraph Corp.
New York City Transit: With subway tunnels destroyed, roads closed, and
transit routes disrupted in the city, our people are helping the Transit
Dept. integrate data from several city departments into a single map. This
is helping management make better informed decisions on how to restore and
rebuild transportation routes in Manhattan.
New Jersey Transit: This agency is using our GIS software to develop new
maps for rail and bus transportation into and out of NYC, needed since the
disaster occurred.
Department of Defense: Mapping is the legacy of Intergraph. We have a
comprehensive breadth of map production and cartography solutions that
provide capabilities for digital and paper map production services and
technology for military intelligence and operations efforts. These are areas
in which Intergraph has played a leading role, in the U.S. and in many
military agencies in Europe and around the world.
Washington DC Public Safety Center - This combined Communications Center,
supporting Police, Fire, and EMS, just opened in June and has been put to
the test. Our resident IPS engineers were at the center when terrorists hit
the Pentagon and the word was given to shut down other Federal buildings.
With a flood of calls coming in, our support team reconfigured 10 training
workstations to become operational systems, increasing the center's ability
to handle the calls.
Consolidated Edison of New York uses a facility management system driven by
Intergraph's FRAMME software to maintain the definitive map for the
electric, gas, and steam service in Manhattan and most of the surrounding
boroughs. The maps are not limited to display of graphic elements; they
also provide attribute information about transformers, power line
capacities, installation details, and more. In addition to serving as a
record of electric, gas, and steam infrastructure prior to the disaster,
these maps form the basis for adding emergency service and for briefing
their Board of Directors on the progress of restoration.
The Naval District Washington encompasses 4000 square miles surrounding
Washington DC and 67,000 military and civilian employees. Intergraph Public
Safety systems are installed at the Navy's centralized public safety,
security, and operations center. This center is designed to be the decision
center for managing large-scale events. At the heart of the public safety
system is Intergraph's computer-aided dispatch (CAD) system, which
incorporates GIS. GIS lets personnel from different public safety agencies
input, analyze, and output information in a concise form. In a complex
emergency situation, it is particularly valuable that users be able to
visualize incidents and their locations, and that various public safety
agencies be able to access up-to-date information from a central resource.
When the attack on the Pentagon occurred, the operations center continued to
manage the normal calls, plus the extra load caused by the Pentagon attack.
The Emergency Operations Center was activated and used by the Regional
Commander to raise security and put their Fire Units on alert to help at the
Pentagon if needed. Our personnel were on-site and able to quickly train
the additional people needed to address the incident. Intergraph has also
integrated a fiber optic intrusion detection system into the CAD system at
the Center.
Press Contact Information:
Shelley Miller, Mapping and GIS, stmiller@intergraph.com or 256-730-7631
Allyson Kirkpatrick, Utilities, amkirkpa@intergraph.com or 256-730-8462
Betty Hall, IPS, bhhall@intergraph.com or 256-730-8147
Kerry Fehrenbach, IGS, kmfehren@intergraph.com or 256-730-7842
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