 Reservation & Payment Policies
COSI asks that anyone making a reservation please check school calendars for holidays, professional development days, and testing dates. We also ask that the person making the reservation please coordinate with teachers, technical coordinators, bridges, and other interested parties prior to submitting the request. COSI will retain a $25 processing fee for ALL reservations and test connections: the processing fee and test connection are included in the price of the program. If you need to cancel a reservation, you must reschedule your program two weeks prior to the show. COSI will reschedule your program or test connection one time before an additional $25 rescheduling fee is added to the price. The $25 rescheduling fee applies to both program and test connections and will be added every time a schedule change is made beyond the first reschedule. COSI understands the occasional need to reschedule programs due to changing schedules, inclement weather, or technical difficulties. However, COSI begins to commit time and resources to a program the moment a reservation is received. COSI strongly recommends performing a test connection at least 2 days prior to the event. The school has the right to cancel any program the day of the test if a successful connection cannot be made and COSI will refund all but the $25 processing fee. If a school declines the test connection, or reschedules the program or test connection within the two-week period, COSI reserves the right to charge the full dollar amount for the program. Reservation Policy for Groups Coming to COSI
We ask that you carefully consider the number of students that might be attending the Electronic Education program at COSI and then make your reservation accordingly. We will allow a maximum of a 10% deviation between the number of students the reservation was made for and the number of students actually attending. For any groups arriving at COSI with more than 10% fewer students or any reservations cancelled within a month of the program, you will be charged for 90% of your original reservation. Weather-related cancellations can be rescheduled with no penalty. All major changes to the number of students in the groups need to be made at least a month prior to the program to avoid extra fees. Payment Policy
Reservations must be paid in full or guaranteed with a purchase order at least two weeks in advance of the program. Checks, money orders, or credit cards are also acceptable forms of payment. Reservations are subject to cancellation if not paid two weeks in advance. COSI will retain a $25 processing fee for all cancelled reservations. If a show is cancelled, interrupted, or cut short for technical reasons, any questions regarding the bill should be addressed to COSI within 30 business days after the date of the show. After 30 business days, COSI will not adjust invoices. If a school, district, consortium or educational service center has an invoice that has still not been paid three months after the date of the show and no prior arrangements for late payment have been made, COSI will deny the school any future programs, up to and including existing reservations for upcoming shows. We are sorry to have to institute this policy but we have a considerable number of schools taking six months or more to pay for videoconferences. COSI cannot continue to extend indefinite credit to schools for videoconference programs. |
  What is Videoconferencing? Academic Content Standard Connections  On-line Reservation System For participation at your school via videoconference  Reservation & Payment Policy
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COSI's videoconferencing programs have earned many awards for outstanding educational impact and interactivity reachingmore than 100,000 participants in 40+ states and 3 different countries around the world. |
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