Byers Unveils SpatialAge Knowledge Mapping at GITA

CHARLOTTE, NC— Byers Engineering Company today unveiled SpatialAge Knowledge Mapping, the company's advanced knowledge acquisition and user modeling process methodology that is now available as a consulting solution for its customers.

"For years, customers have come to Byers to achieve ever-higher user performance and productivity through our AM/FM/GIS software product line, which consistently sets the industry's productivity standard," said Stewart Asbury, Vice President of Byers Engineering Company's SpatialAge Solutions Division. "Today's announcement defines our Knowledge Mapping methodology as a major market differentiator for our products and "Our Knowledge Mapping methodology has enabled us to actually build productivity into our products, and today's announcement marks the formal availability of new productivity-enhancing consulting services to our growing customer base."

SpatialAge Knowledge Mapping is based on cognitive task analysis, where detailed user observations and directed interviews are used to model common business functions. Byers' methodology allows comprehensive analysis of specific tasks, identifying goals, methods, production rules and information needs to achieve a definitive high productivity user model. SpatialAge Knowledge Mapping integrates multiple user models into specialized user objects that automate functions and SmartScripts™, programmable routines that call elements of repetitive tasks to be performed with minimal effort. in order of their completion. Combining user objects and SmartScripts into AM/FM/GIS software applications dramatically reduces new user training time and optimizes user productivity and talent.

Now, Byers SpatialAge Knowledge Mapping methodology is available as customer consulting services that optimize SpatialAge Solutions software capabilities to match customer-specific requirements and productivity goals.

For more information about SpatialAge Knowledge Mapping and consulting services, contact your Byers representative.

About Byers

Established in 1971, Byers Engineering Company provides software, data services, engineering and professional services to companies in the utility, telecommunications and cable industries. Based in Atlanta, Byers' products and services provide solutions that enhance efficiency, improve customer services and enable companies to gain a competitive edge.

Byers SpatialAge Solutions Division offers a new generation product line of software that enables companies to successfully create, implement, and benefit from Automated Mapping/Facilities Management and Geographic Information Systems (AM/FM/GIS).

For more information:

Julie Bennett
Byers Engineering Company
Ph. 404-497-1867
Fax 404-843-2000
julie.bennett@byers.com

www.byers.com