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Brazilian Electric Company Implements Intergraph's InServiceDENVER, March 28, 2000 - Intergraph Corporation Last July, RGE signed a contract with Intergraph's Brazilian distributor, Sisgraph LTDA., for a full Geospatial Resource Management solution, including ActiveFRAMME, FRAMME Web View and InService. In January RGE completed the implementation of ActiveFRAMME and FRAMME Web View, including data migration from their legacy systems. The implementation was completed in less than five months. RGE will complete phase one of the InService project by the end of April and plans to be in production by September. According to Lucas Luz, RGE's project manager, "We are building an integrated environment, based on geospatial technology, that will support the majority of our processes related to managing the distribution network. This integrated environment results in productivity enhancements, due to easy and fast access to the correct information, and leads to a better quality services to our customers. The GRM concept presented by Intergraph aligns completely with our IT strategy of integration, which includes the implementation of the SAP R/3 system on the business side of the company." RGE selected InService for its outage management capability, enabling RGE to fulfill the regulatory requirements stated by the Brazilian regulatory agency, ANEEL. "We will be integrating our outage management process from the Call-Center to the Operational Center, including trouble analysis, crew management and outage restoration, with on-line information available all the time. The customer will know how long the repair will take from the moment he calls to report an outage, and will be told what actions are being taken in the field. All that information is timestamped in the database, which allows us to report outage statistics at the customer level, as specified by ANEEL," Luz explained. The InService Suite will be integrated with RGE's Call Center, and Customer Information System to dispatch all service types, including cut/connect and maintenance. RGE recently contracted a new street centerline landbase for all their service area, to support dispatch, routing and address matching in the new system. Intergraph Background Information Intergraph's communications and utilities organizations provide the world's leading Windows NT-based Geospatial Resource Management solutions for communications companies and utilities. Intergraph's solutions integrate a full range of asset management and decision support tools into a truly blended, enterprise-focused IT environment. The company's full slate of solutions for Geospatial Resource Management includes GFramme-based Industry Solutions, FRAMME, FRAMME Web View and Field View. Dedicated to streamlining the entire workflow, Intergraph also offers inside plant management solutions and the InService Suite of products, addressing outage management, workforce management, crew dispatch and mobile data needs. Intergraph Corporation is a worldwide provider of technical solutions and systems integration. Its vertically focused business units develop, market and support software and services for local and national governments and for the following vertical industries: transportation, utilities, communications, process, marine and public safety. Other business units deliver software, hardware and services across multiple industries. Built on 30 years of technology innovation, Intergraph is consistently ranked by industry analysts as a leading vendor in the global markets it serves. Intergraph common stock trades on The NASDAQ Stock Market under the symbol: INGR. Intergraph and the Intergraph Logo are registered trademarks of Intergraph Corporation. FRAMME is a trademark of Intergraph Corporation. Other brands and product names are trademarks of their respective owners. Fernando Schmiegelow (Brazil) (5511) 3889-2034 mkt@sisgraph.com.br www.intergraph.com/gis
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