North State Telephone Selects ESRI and CADTEL Systems to Automate Outside Plant Engineering

Nation's Leading Local Telephone Provider to Use GIS to Manage Fiber and Copper Networks for Local Telephone, Internet, and Data Services

Redlands, California—After a five-year evaluation process, North State Telephone has selected ESRI and CADTEL Systems to automate its outside plant engineering.

"By automating network design and management and distributing data across the enterprise, North State will drastically reduce the cost of engineering, provisioning, and maintenance," says Scott Adkins, strategic accounts, ESRI. "In addition, the company will be able to offer more personal and proactive customer care to their commercial and residential consumers."

"We needed solutions that automate, integrate, and maintain volumes of data in the most efficient manner possible," says Bob Perry, director, outside plant and construction, North State Telephone. "The goal is to allow engineers, accountants, and customer service representatives to access up-to-the-minute data instantly. This empowers North State to optimize how we use information to better serve customers."

Today, North State is the country's seventeenth largest telecommunications company, offering customers a vast complement of services: local and long distance, digital wireless, paging, Internet, data, and business communications services. With corporate offices in High Point, North Carolina, the company provides local telephone services to a 600-square-mile region of the northern Piedmont Triad area of North Carolina.

"We are proud to be able to offer robust off-the-shelf network management applications that require little customization," says Dave Lankford, president, CADTEL Systems, Inc. "With this new system, North State can design, manage, and maintain their fiber and copper networks and apply complex engineering algorithms that are inherent within the CADTEL System."

The company acquired the combined CADTEL–ESRI offering for the telecommunications industry featuring ESRI's ArcSDE client/server software and CADTEL's LOGIC/gis application software.

LOGIC/gis automates engineering of outside plant assets including fiber, coax, copper, and hybrid networks. The tool supports network creation, bill of materials production, construction management, service assurance, delivery, and planning.

Using a complete, enterprise GIS solution, North State can provide a large number of users across many departments instant access to spatial and attribute data stored in the ArcSDE database. Users can solve problems regarding utility assets, customer service, and outside plant operations using a fully automated enterprise solution.

The CADTEL–ESRI solution will address specific applications for facility mapping, plant and design management, system analysis, regulatory compliance, and more.

Using ESRI's ArcSDE software, CADTEL's LOGIC/gis delivers North State the ability to apply advanced relational database functionality such as data versioning and long transaction management to spatial information.

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