Membership

It’s been a while and I haven’t received my cards; what are some reasons?

During peak seasons, like the holidays or spring break, the time it takes to process a membership may increase. It may take longer than 2-3 weeks before you receive your cards.

If you have purchased a Teacher or Family Access Membership, documentation is required in order to have your order processed. To provide proof This email address is being protected from spambots. You need JavaScript enabled to view it. or fax 614.629.3150 (Attn: Membership) one of the acceptable forms of verification as well as a copy of your photo ID.

It’s possible that the Membership Department does not have your correct address on file. To update or verify your address, contact us online, call 614.228.COSI (2674), or This email address is being protected from spambots. You need JavaScript enabled to view it..

You can check the status of your membership cards at any time by calling 614.228.COSI (2674) or This email address is being protected from spambots. You need JavaScript enabled to view it..

  • Updated: December 09, 2014

Email

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Phone

614.228.2674

Mon-Sat, 9am - 4pm EST

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